It’s super easy! 💚
Visit our Slurrp Farm Shop and browse through your favourite products.
Click ‘Add to Cart’ for the items you’d like to buy.
Once you’re done shopping, head to your cart and click ‘Checkout’.
Enter your delivery details, choose your payment method, and confirm your order.
You’ll receive an order confirmation email and WhatsApp message right away.
What payment methods do you accept?
We accept all major and convenient payment options to make your checkout smooth:
Domestic Orders: UPI, wallets, debit/credit cards, net banking, and Cash on Delivery (with an additional ₹30 fee).
International Orders: Major cards such as Visa, MasterCard, Amex, Diners Club, and more are accepted.
All payments are securely processed through trusted gateways, so your information stays safe.
Can I change or cancel my order after placing it?
We begin processing your order as soon as it’s placed, which means changes or cancellations aren’t possible once confirmed.
If there’s an issue with your order, don’t worry — please reach out to our support team, and we’ll do our best to help.
You can also check our detailed Refund & Returns Policy (https://slurrpfarm.com/pages/refunds-and-returns) for more clarity.
Do I need an account to place an order?
You can check out as a guest, but creating an account helps you track orders, save addresses, and get faster support.
I didn’t receive my order confirmation. What should I do?
Please check your spam/junk folder or WhatsApp for a confirmation message. If it’s not there, reach out to us at help@wholsumfoods.com.
My payment failed, but the amount was deducted. What now?
Don’t worry, if the payment was debited but the order didn’t go through, it will auto-refund to your original payment mode within 5–7 working days. Alternatively, you can also reach out to us at help@wholsumfoods.com
Can I use multiple discount codes in one order?
Only one promo code can be applied per order. However, ongoing offers will automatically apply at checkout if eligible.
Can I use my voucher or coupon on Cash on Delivery orders?
Yes, you can.
What are the shipping charges for orders?
We keep it simple:
Free shipping on all orders above ₹850.
A ₹99 shipping fee applies to orders below ₹850.
Shipping fees (if applicable) are clearly visible before you make your payment — no hidden surprises!
How long does delivery take?
Our team works hard to get your goodies to you as quickly as possible!
Domestic orders: Usually delivered within 5–7 working days, depending on your location.
International orders: Typically reach you within 7–10 working days, subject to customs clearance.
You’ll receive a tracking link via email and WhatsApp once your order ships, so you can follow it all the way to your doorstep.
Do you offer international shipping?
Yes, we ship to the USA, UK, UAE, Canada, and Australia for orders above 50k. For more information, please contact our support team at +91 9318318000 via WhatsApp, or you can email us at help@wholsumfoods.com with your requirements.
How can I track my order status?
Once your order is dispatched, you’ll receive an email update with your tracking link. You can click the link to see where your package is and when it’s expected to arrive.
If you haven’t received your tracking details or need help checking your order status, simply message us on WhatsApp at +91 93183 18000, and our team will be happy to help you track it in real time.
What is your return and refund policy?
We take great care to ensure every Slurrp Farm product reaches you fresh and in perfect condition. However, if your order arrives defective, damaged, or incorrect, you can raise a return or refund request within 4 working days of delivery.
We offer either a replacement or a refund (processed via GoKwik) within 7-10 working days after verification.
To raise a request, please share clear photos or videos showing the issue along with your delivery details through either of these channels:
Email: help@wholsumfoods.com
WhatsApp: +91 93183 18000
Can I return opened or partially used products?
Unfortunately, we’re unable to accept returns for opened, partially used, or tampered packs due to food safety and hygiene standards. We appreciate your understanding on this.
How long does it take to process a refund?
Once your refund is approved, it is processed within 5–7 business days to your original payment method. You’ll receive an update from us as soon as the transaction is complete.
Where can I buy Slurrp Farm products apart from the website?
You can find us on all major online and offline platforms across India!
🛒 Online: Amazon, Flipkart, FirstCry, BigBasket, Blinkit, Swiggy Instamart, Zepto, and JioMart.
🏬 Offline: Available at leading modern trade and health food stores across major cities. You will need to initiate a chat with us on whatsapp (9318318000) to get retail store information.
How can I contact customer care for queries or complaints?
We’re always happy to help!
📞 Call us on +91 93183 18000 (Mon–Sat, 9:30 AM – 6:30 PM)
📧 Email us at help@wholsumfoods.com with your order details, and our support team will get back to you within 24- 48 hours.
Why do you have a long shelf life without preservatives?
Our products stay fresh longer because we use traditional preparation methods such as roasting, slow-drying, and natural dehydration. These time-tested techniques reduce moisture and help preserve freshness all without adding preservatives or chemicals.
How to store Slurrpfarm products?
To keep your products fresh and tasty:
Once opened, transfer the contents to an airtight container.
Store in a cool, dry place or the refrigerator, especially for powders and mixes.
Always use a clean, dry spoon while scooping to maintain freshness.
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