1. Order Modification & Cancellation

Once an order has been placed on our website, we are unable to accommodate any modifications or cancellations to the order.

2. Complaints and Grievances

In case if you have any product or post- delivery complaints/grievances, you must notify us within 7 days of having received the order.*
Please share package opening video for us to take a suitable action.
If your ordered products have arrived in a physically damaged or defective condition or are different from what was ordered, request you to reach out to us*

3. Delivery Status

For any delivery related issue request you to please notify us within 7 days of having received your delivery confirmation message from our delivery partner..
Suitable action will be taken accordingly.

4. Refunds and Returns

1. Returns or refunds cannot be processed for products solely due to taste preferences or personal liking.

2. Returns and replacements are accepted only in eligible cases and must be requested within 4 working days of delivery. To initiate a request, please email us clear images of the product along with the packaging condition. Our team will review your request, and we will assist you with the appropriate resolution.

*Kindly share the message/ image of the delivery confirmation OR product condition (whichever applicable):
"For your (i) complaints/grievances and (ii) refunds/returns:
Email: help@slurrpfarm.com
Whatsapp: +919318318000